Privacy policy
Last updated: 14-07-2026
This Privacy Policy explains how eCommerce Services B.V., trading as BrandForge Academy ("we", "us", "our"), collects, uses, and protects your personal data when you use our website and courses. We are the data controller for the personal data described here. We are committed to handling your data in line with the General Data Protection Regulation (GDPR) and applicable Dutch law.
eCommerce Services B.V., a company registered in the Netherlands, operating BrandForge Academy. For any privacy questions, contact us at [your contact email], or by post at [your registered address], Netherlands.
Information you give us. This includes your name, email address, and account login details when you register, and any information you provide when you contact us or complete a course.
Payment information. Where you make a purchase, payment is handled by our payment provider. We do not store your full card details; we receive only the information needed to confirm and manage your order.
Usage information. This includes data about how you use the Academy, such as courses accessed, progress, and technical information like your device type, browser, and IP address, collected through cookies and similar technologies.
We use your personal data to create and manage your account, provide access to courses, process payments, respond to your enquiries, send you service messages about your account and courses, improve our website and Content, and, where you have agreed, send you marketing communications. We also use it to meet our legal obligations and to keep the Academy secure.
We process your personal data on the following bases: performance of a contract, to provide the courses and services you sign up for; your consent, for example for marketing emails and non-essential cookies, which you can withdraw at any time; our legitimate interests, such as improving and securing our services, provided these do not override your rights; and compliance with legal obligations, such as tax and accounting requirements.
We do not sell your personal data. We share it only with service providers who help us operate the Academy, such as our hosting, payment, email, and analytics providers, who act on our instructions and are bound to protect your data. We may also disclose data where required by law or to protect our legal rights.
Some of our service providers may process data outside the European Economic Area. Where this happens, we take steps to ensure your data is protected by appropriate safeguards, such as European Commission standard contractual clauses or an adequacy decision.
We keep your personal data only as long as necessary for the purposes described in this policy, including to provide the service, and to meet legal, accounting, or reporting requirements. When data is no longer needed, we delete or anonymise it.
Under the GDPR you have the right to access the personal data we hold about you, to have inaccurate data corrected, to request deletion, to restrict or object to processing, to data portability, and to withdraw consent at any time where processing is based on consent. To exercise any of these rights, contact us at [your contact email]. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
We use cookies and similar technologies as described in our Cookie Policy. You can manage your cookie preferences through our cookie banner and your browser settings.
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, and unauthorised access. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
The Academy is intended for users aged 18 and over. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will remove it.
We may update this Privacy Policy from time to time. When we do, we will change the date at the top of this page. Where changes are significant, we will take reasonable steps to notify you.
If you have any questions about this Privacy Policy or how we handle your data, contact us at hello@brandforge.com, eCommerce Services B.V., Waddenring 27 , 2993 VC, Netherlands.